WIST, CO. PRIVACY POLICY

Last Updated: May 12, 2025

INTRODUCTION

Welcome to Wist, Co.'s Privacy Policy! This document explains how we collect, store, protect, and share your information, and with whom we share it. We recommend reading this Policy in conjunction with our Terms and Conditions of Use. Wist, Co. ("Wist," "we," "us," or "our") is committed to protecting your privacy and creating a safe and secure online experience for all our users. While you enjoy our mobile application (including the desktop version) ("App"), our websites and microsites, or use our digital products and services, we collect information about you. In addition, you may choose to use the App to share information with other users. We may also need to share your information in limited circumstances described in this Policy. Our App is global, and your information may be sent to and used in various countries regardless of the country you reside in. By accessing or using our Services, you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy.

1. WHO WE ARE

If you live in the United States, the company responsible for your data (the "data controller") is:

Wist, Co. [Your Company Address] [City, State ZIP] United States

If you live outside the United States, please refer to the appropriate section of our website for information about your local data controller.

2. INFORMATION WE COLLECT

2.1 Registration and Voice Onboarding Information

When you create a Wist account, you provide us with information through our voice onboarding process and AI interface necessary to offer our Services:

Basic identifying information (name, date of birth, gender, email address, phone number)
Login information (as applicable)
Voice recordings and voice-derived data from the onboarding process
Demographic information and dating preferences shared verbally or through interaction with our AI
Optional profile information (education, occupation, interests, etc.)
Device information and location data (when enabled)
Payment information (if applicable)

Since our primary interface is through our AI system, most of your profile information is stored in our conversational database. To review or request changes to your information, you can interact with our AI assistant or contact our support team directly. It is your responsibility to ensure that the information you provide is accurate and up-to-date.

2.2 Information Generated Through Use of Our Services

Using our Services generates information that we collect, including:

Voice data and transcripts from interactions with our AI system
Usage data (how you interact with our Services, including voice commands, preferences, and conversation patterns)
Device information (IP address, device type, operating system, browser type)
Log data (time and duration of service use, conversation topics, referring/exit pages)
Location data (approximate or precise location when you enable this feature)
Communications (conversations with our AI and other users)
Transaction information (purchases, subscriptions, billing details)

2.3 Information From Third Parties and External Sources

We may receive or collect information about you from third parties and external sources, including:

Information from social media accounts if you mention or reference them
Information from professional networking sites such as LinkedIn, which we may access and analyze to enhance your profile and matching capabilities
Publicly available information from various online sources that may be used to supplement your profile
Information from business partners, advertising networks, and analytics providers
Information from other users (reports, feedback)

You acknowledge and agree that we may collect publicly available information about you from third-party websites and services to enhance our matching algorithms and service quality. This may include professional information, education history, public social media content, and other publicly available data.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

Providing, improving, and developing our Services
Creating and maintaining user accounts
Facilitating matches between users
Processing transactions and managing your account
Communicating with you about our Services
Customizing content and advertising
Ensuring safety and security of our users and Services
Verifying user identity and preventing fraud
Resolving disputes and troubleshooting problems
Enforcing our Terms of Service and other policies
Complying with legal obligations

AI-GENERATED CONTENT AND MATCHING

Wist uses artificial intelligence to process user inputs and generate dating profiles, personality insights, and match suggestions. While our AI is designed to be accurate and helpful, it may sometimes produce incomplete, imprecise, or inappropriate content. You acknowledge that:

Wist does not guarantee the accuracy or fitness of AI-generated insights or matches.
Any actions you take based on AI recommendations are solely your responsibility.
You agree to use the platform with an understanding that AI content may occasionally reflect bias, error, or unexpected behavior.

4. SHARING YOUR INFORMATION

4.1 With Other Users

Your profile information and preferences collected through our AI system may be used to match you with other users. Information you provide during voice onboarding and through conversations with our AI interface will be processed to create matching profiles and may be shared in a limited format with potential matches. You understand that by using our Services, your matching preferences, interests, and non-identifying profile elements will be visible to other users we match you with. Unlike traditional dating apps, you do not have a self-managed visual profile that you can edit, but rather a profile derived from your interactions with our AI system.

4.2 With Service Providers and Partners

We may share your information with third-party service providers and partners who help us deliver our Services, including:

Hosting and server providers
Payment processors
Analytics services
Customer support services
Marketing and advertising partners
Security and fraud prevention services

These service providers are contractually obligated to use your information only as directed by us and in a manner consistent with this Privacy Policy.

4.3 For Legal Reasons

We may disclose your information if reasonably necessary:

To comply with a legal process, such as a court order, subpoena, or search warrant
To protect our rights, property, or safety, or that of our users or the public
To investigate potential violations of our Terms of Service or policies
To prevent illegal activities or imminent physical harm
In connection with a merger, sale, or acquisition of all or a portion of our company

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. DATA RETENTION AND SECURITY

5.1 Data Retention

We keep your personal information only as long as necessary to provide you with our Services and for legitimate and essential business purposes, such as:

Maintaining the performance of our Services
Making data-driven business decisions about new features and offerings
Complying with our legal obligations
Resolving disputes

If you delete your account, we will retain certain information as required by law or for legitimate business purposes. We will also retain de-identified and aggregated information, but we will not store or identify your personal information going forward.

5.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. We use industry-standard practices such as encryption, firewalls, and physical security measures to protect your data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

While we take appropriate technical and organizational measures to safeguard your personal data, you should understand that we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

Access – request a copy of your data
Correction – request correction of inaccurate data
Deletion – request deletion in certain circumstances
Restriction – request we restrict processing
Data Portability – receive your data in machine-readable format
Objection – object to certain processing, including direct marketing

To exercise these rights, please contact us using the information in the "Contact Us" section or interact with our AI assistant, which can help process these requests.

6.1 Managing Your Information

Because Wist operates primarily through an AI interface, you can manage most of your information by:

Asking the AI assistant to update your preferences or information
Requesting the AI assistant to provide the information we have about you
Contacting support through the channels in the "Contact Us" section

(Please note that some information may be retained for legal, fraud-prevention, or technical reasons.)

6.2 Communications Preferences

You can opt-out of promotional communications by:

Telling the AI assistant your preferences
Following opt-out instructions in our emails
Contacting customer support

We may still send non-promotional, service-related messages (e.g., account notices).

6.3 Third-Party Data Collection

Regarding data from LinkedIn or other public sites:

You can ask us to stop collecting additional information
You can ask what has already been collected
You can request deletion of that information (subject to legitimate business needs or legal requirements)

6.4 Voice Data

Request access to transcripts
Request deletion of recordings (may impact service quality)
Opt-out of voice data being used for service improvement

6.5 Voice & Biometric Information (CA / IL Notice)

We collect voice data that may be considered biometric:

Used to personalize your experience and enhance AI training
Retained only as long as necessary or as required by law
Never sold

You may opt-out of voice-based features at any time.

7. INTERNATIONAL DATA TRANSFERS

Our Services are global; your information may be processed in countries with different data-protection laws. We use safeguards (e.g., EU Standard Contractual Clauses) to ensure your data remains protected.

8. CHILDREN'S PRIVACY

Wist is for users 18+ only. We do not knowingly collect data from anyone under 18. Suspect a minor? Please report them via the in-app mechanism.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. We'll post the new version here, update the "Last Updated" date, and notify you in-app or via email where appropriate.

10. LIABILITY LIMITATIONS & ACKNOWLEDGEMENTS

10.1 Security Acknowledgement

Transmitting data over the Internet is at your own risk. We are not liable for circumvention of privacy settings or security measures.

10.2 Third-Party Services

Links to third-party sites are governed by their policies, not ours.

10.3 Data Breach – Limitation of Liability

Our liability for any breach is limited as permitted by law; we'll notify users and mitigate the breach.

10.4 Force Majeure

We are not liable for failures caused by events beyond our reasonable control (e.g., natural disasters, acts of terrorism).

11. CONTACT US

Questions? Contact us at:

Wist, Co. [Your Company Address] [City, State ZIP] United States 📧 privacy@wistco.com 📞 [Your Company Phone Number]

12. CALIFORNIA PRIVACY RIGHTS

California residents have CCPA / CPRA rights, including the right to know, delete, correct, opt-out, and limit use of sensitive data. Exercise these rights via privacy@wistco.com or through the AI assistant. We do not discriminate for exercising these rights.

13. INTERNATIONAL USERS (EU / EEA)

We comply with GDPR. You may:

Access, correct, or delete data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with your local authority

Data Protection Officer: DPO@wistco.com

14. DISPUTE RESOLUTION & ARBITRATION

Disputes will be resolved by binding arbitration in San Francisco County, California (AAA rules). You waive the right to a jury trial or class action except where prohibited by law.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.